when you provide us with information through philosophy.com, we respect your privacy. it is important for you to understand what information we collect about you during your visit and what we do with that information. we have a strict policy where we do not rent or sell your information to anyone, for any reason. if you have questions and/or concerns regarding the use of your data, our customer service department can be reached at 1-800-568-3151.
collection of personal information
we do not collect personally identifiable information about you, except when you provide it to us or to one of our partners or affiliates. for example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. if you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. to protect your personal information, users registering at philosophy.com must also enter a user name/email address and password. if you would prefer that we not collect any personally identifiable information from you, please do not provide us or our partners with any such information.
opt-in communications & third party involvement
if you make a purchase on philosophy.com or opt-in during the registration process or at other times when you submit personally identifiable information, the information you provide may be used by third-party marketing companies to assist us in hosting and storing your data who may from time to time assist in the maintenance and analysis of that data, and you may receive communications from philosophy.com or such third-party companies.
except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. if you make a purchase on philosophy.com or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “choice/opt out” below.
if you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to philosophy.com, your personally identifiable information may be shared with third parties pursuant to the rules or terms and conditions for those events with your explicit permission.
choice / opt-out
we comply strictly with all provisions regarding the Do Not Call Registry under the Singapore Personal Data Protection Act (No. 26 of 2012) (“PDPA”). whether you have opted-in during the registration process or at other times, you may opt-out of receiving future opt-in communications from philosophy.com at any time by revising your profile by unchecking the boxes for opt-in communications. you may also click the “unsubscribe” link at the bottom of any email opt-in communication you receive from us and follow the instructions provided therein. please be aware that once we receive confirmation that you wish to opt-out of receiving such communications from philosophy.com, it may take up to 30 working days for your withdrawal to be reflected in our systems. therefore, you may still receive marketing or promotional materials/communications during this period of time.
use of collected information
if you have elected to provide us with your contact information, e.g., by registering on philosophy.com, emailing our customer service department, or placing an order, we may provide you with service related announcements concerning philosophy.com or contact you regarding your customer service requests or your order. for example, all registered users will receive a welcome email to confirm their registration. these types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that philosophy.com offers its customers.
we may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. we may collect, store, or accumulate certain non-personally identifiable information concerning your use of philosophy.com, such as information regarding which of our pages are most popular. we may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.
compliance with laws
we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. we may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
we may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience. a cookie is a piece of data that enables us to track and target your preferences. the cookie will be stored on your computer’s hard drive until you remove it. we may also use temporary or “session” cookies to help you shop. these cookies will expire when you place an order. you can have your browser notify you of, or automatically reject, cookies. if you reject our cookies, you may still use philosophy.com, but you may be limited in the use of some of the features.
third party links
notification of changes
reviewing and updating your information
you have the ability to review, change and/or correct the personally identifiable information you provide us by contacting us by phone at 080-850-0708. we will handle such requests as soon as reasonably possible in accordance with the PDPA. if you are a registered user, you can also review, change or correct your personal information at any time by logging in to your account by clicking the log-in link on philosophy.com. you may request that we deactivate your account by contacting us by phone at 080-850-0708.
let us know how we are doing
we have taken great measures to ensure that your visit to philosophy.com is an excellent one and that your privacy is constantly respected. if you have any questions, comments, or concerns about our privacy practices, please contact us by phone at 080-850-0708.
we implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. if you have any questions about security on philosophy.com, you can contact us by phone at 080-850-0708.