privacy policies

when you provide us with information through, we respect your privacy. it is important for you to understand what information we collect about you during your visit and what we do with that information. we have a strict policy where we do not rent or sell your information to anyone, for any reason except when we have consent from you. if you have questions and/or concerns regarding the use of your data, our customer service department can be reached at (852) 2505 8580.

your visit to is subject to this privacy policy and our terms of use. please note that this privacy policy governs only information provided to and communications from it does not govern any other information or communications that may reference philosophy, e.g., communications from other e-retailers or brick and mortar stores. this privacy policy was last updated 2016.

opt-in communications & third party involvement

if you opt-in at during the newsletter registration process or at other times when you submit personally identifiable information, then you are deemed to agree and authorize us to use the information you provide, and such information may be used by third-party marketing companies to assist us in hosting and storing your data who may from time to time assist in the maintenance and analysis of that data, and you may receive communications from or such third-party companies.

except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. if you specifically opt-in (in all such cases you are deemed to have given your consent) and later decide that you would no longer like to receive these communications, you must comply to the section “choice/opt out” below.

we may retain other companies and individuals to perform functions consistent with our privacy policy on our behalf. examples include customer support specialists, webhosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms, and email service providers. such third parties may collect on our behalf or be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. your information may be transferred to servers that may be located in other countries, or to third parties based in other countries, so that they may process such information on our behalf. we carefully select our partners by ensuring that they adhere to strict privacy guidelines and will never sell or rent your information. if you prefer not to receive such opt-in communications, please do not opt-in to receive these communications.

if you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to, you are also deemed to have given your consent that your personally identifiable information may be shared with third parties pursuant to the rules or terms and conditions for those events with your explicit permission.

choice / opt-out

you may opt-out of receiving future opt-in advertisements or other communications from you may follow the instructions and click at the place marked “Click Here” link in any email opt-in communication you receive from us.

use of collected information

if you have elected to provide us with your contact information, e.g., by registering on, you are deemed to have given your consent to receive all such advertising/promotional materials about all our products including skin-care, cosmetics frangance/perfumes and health-care goods/services, and we may provide you with service related announcements concerning or contact you regarding your customer service requests. for example, all registered users will receive a welcome email to confirm their registration. these types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that offers its customers.

we may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. we may collect, store, or accumulate certain non-personally identifiable information concerning your use of, such as information regarding which of our pages are most popular. we may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.

compliance with laws

we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. we may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

use of cookies & log files

we may place a “cookie” on your computer’s hard drive so we can recognize you as a returned user and personalize your experience. a cookie is a piece of data that enables us to track and target your preferences. the cookie will be stored on your computer’s hard drive until you remove it. we may also use temporary or “session” cookies to help you. you can have your browser notify you of, or automatically reject, cookies. if you reject our cookies, you may still use, but you may be limited in the use of some of the features.

third party links may contain links to or from other websites. please be aware that we are not responsible for the privacy practices of other websites. this privacy policy applies only to the information we collect on we encourage you to read the privacy policies of other websites you link to from or otherwise visit.


if you click "like" or make a comment on using a facebook social plugin, your activity may be published on facebook and shown to your facebook friends who visit we encourage you to read the

collection of personal information

we do not collect personally identifiable information about you, except when you provide it to us or to one of our partners or affiliates. for example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. if you would prefer that we not collect any personally identifiable information from you, please do not provide us or our partners with any such information.

when you submit your personally identifiable information on, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this privacy policy.

notification of changes

we may revise this privacy policy from time to time. if we decide to change our privacy policy, we will post the revised policy here. as we may make changes at any time without notifying you, you should check and consult periodically this privacy policy. please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. should there be any changes that would affect your opt-in status and how we use personal information, we will notify you to obtain permission.

updating your information

you are free to review, change and/or correct the personally identifiable information you provide us by calling (852) 2505 8580 or writing to us at 6/F., Jubilee Centre, 18 Fenwick Street, Wanchai, Hong Kong or email

let us know how we are doing

we have taken great measures to ensure that your visit to is an excellent one and that your privacy is constantly respected. if you have any questions, comments, or concerns about our privacy practices, please contact us by phone at (852) 2505 8580 or write to us as above.


we implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. if you have any questions about security on, you can contact us at (852) 2505 8580 or write to us as above.

The Chinese version is a translation and to be used for reference only. In case of any discrepancy between the English and Chinese version, the English version shall prevail.